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# Glossary

The API field names use FiftyTwo's own vocabulary rather than generic
e-commerce terms. This page is the shortest useful definition of each, with a
link to the help-center topic that covers it properly.

## Products and the catalogue

| Term                | Meaning                                                                                                                                                                                    |
| ------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Article**         | A sellable product. The atom of the catalogue. See [Articles](/help/store-management/articles).                                                                                            |
| **Article group**   | The classification hierarchy articles sit in, used for reporting and for group-wide promotions. See [Article groups](/help/store-management/articles-groups).                              |
| **Article list**    | An arbitrary named set of articles, independent of the group hierarchy. See [Article lists](/help/store-management/articles-lists).                                                        |
| **Discount family** | A grouping used specifically for promotions, so a rule can target a set of articles without reorganising the hierarchy. See [Discount families](/help/store-management/discount-families). |
| **Label**           | A tag on an article allowing a many-to-one relation between articles and a discount group. See [the announcement](/docs/changelog).                                                        |
| **Department**      | A store-level division articles belong to. See [Departments](/help/store-management/departments).                                                                                          |
| **Price group**     | A set of stores or customers sharing a price level. See [Price groups](/help/store-management/price-groups).                                                                               |
| **View group**      | The PLU button layout a shop assistant sees on the till. See [View groups](/help/store-management/viewgroups).                                                                             |

## Promotions

| Term                | Meaning                                                                                                                                                |
| ------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Campaign**        | A time-boxed promotion. See [Campaigns](/help/store-management/campaigns).                                                                             |
| **Discount group**  | The rule that defines a discount: which articles are involved and how much comes off. See [Discount groups](/help/store-management/discount-groups).   |
| **Buy side**        | The articles a customer must buy to *trigger* a discount group.                                                                                        |
| **Get side**        | The articles that *receive* the discount. An article can be on both sides. See [Buy side and Get side](/help/store-management/discount-groups-buyget). |
| **Mix discount**    | A discount across a mix of articles: "buy any two, get 50% off".                                                                                       |
| **Amount discount** | A discount triggered by spend rather than quantity: "spend 100, get 25 off".                                                                           |
| **Discount ladder** | Tiered quantity pricing: "two for 20, three for 29, five for 40".                                                                                      |
| **Match discount**  | Also called a *discount basket*. Note that Master Data does **not** support discount baskets on the Get side.                                          |
| **Coupon**          | A redeemable token tied to a discount. See [Discount types](/help/concepts/discount-types).                                                            |

> **Note**
>
> Promotions are **store-specific**. The same article can carry different
> discounts in two stores of the same chain, which is why [Basket](/api/basket/overview)
> takes both a chain and a store in its path.

## People

| Term                        | Meaning                                                                                                                                                                                           |
| --------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Operator**                | Someone who can sign into a till. Governed by *shop assistant categories*, which define what they are allowed to do. See [Operators](/help/store-management/operators).                           |
| **Salesperson**             | Whoever gets credited with a sale, for commission or statistics. Often the same person as the operator, but modelled separately. See [Shop assistant roles](/help/concepts/operator-salesperson). |
| **Shop assistant category** | The permission set applied to operators. See [Shop assistant categories](/help/store-management/shopasst-categories).                                                                             |

## Stores and hardware

| Term                           | Meaning                                                                                                                                                |
| ------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Chain**                      | The top-level organisation. Nearly every API path is scoped by chain number.                                                                           |
| **Store**                      | One physical location, identified by a store number within the chain.                                                                                  |
| **Store group**                | A set of stores treated together for master data purposes.                                                                                             |
| **Till**                       | One point of sale. See [Tills](/help/store-management/till-config).                                                                                    |
| **Till category**              | Configuration profile applied to a set of tills. See [Till categories](/help/store-management/till-categories).                                        |
| **SCO**                        | Self-checkout. See [Self-service checkouts](/help/pos/sco).                                                                                            |
| **MPOS**                       | Mobile POS: ViKING running on a handheld Android device. See [ViKING MPOS](/help/mpos/mo).                                                             |
| **Emergency POS**              | A degraded mode that keeps a store trading when its normal infrastructure is unavailable. See [ViKING Emergency POS](/help/emergency-pos/epos).        |
| **Store service**              | The per-store service that makes a store authoritative for its own trading. See [General server components](/help/store-management/svr-components).    |
| **EC (enterprise controller)** | The chain-level component that distributes master data to stores. Relevant whenever you POST chain-scoped data.                                        |
| **Bpar**                       | The store configuration utility FiftyTwo consultants manage with your organisation. Master Data schema descriptions reference `Bpar.fieldname` fields. |

## Transactions and money

| Term                        | Meaning                                                                                                                                                                 |
| --------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Transaction POS log**     | The record of what happened at a POS. Streamed by [Transaction POS Log](/api/transactions/overview). See [Transaction types](/help/store-management/transaction-types). |
| **Receipt**                 | What the customer is handed. Also the name of the [deprecated API](/api/transactions/receipt-api).                                                                      |
| **Session**                 | A trading period at a store, used to scope end-of-day reporting.                                                                                                        |
| **End of day (EoD)**        | The close-out report for a store session.                                                                                                                               |
| **Cash statement**          | The till's cash count and reconciliation. See [Till management](/help/pos/tillmgt).                                                                                     |
| **Balance / bookkeeping**   | Reconciliation of a till or operator against expected takings. See [Balance and bookkeeping](/help/concepts/till-balance-book).                                         |
| **Credit (account) sale**   | A sale billed to a customer account rather than settled at the till. See [Credit sales](/help/concepts/credit-sales).                                                   |
| **Deposit**                 | Returnable-packaging deposit, added as its own receipt line.                                                                                                            |
| **Reverse vending machine** | The machine that takes back empty cans and bottles and issues a deposit redemption slip.                                                                                |

## Platform names

| Term                        | Meaning                                                                                                                                         |
| --------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------- |
| **52ViKING**                | The POS platform. Written simply *ViKING* throughout the help center; previously **52RETAIL**.                                                  |
| **52 Cloud**                | The cloud services and APIs in front of the store estate.                                                                                       |
| **52MASTERPRICER**          | The suite that [Basket API](/api/basket/overview) belongs to.                                                                                   |
| **52LEASING**               | FiftyTwo's leasing product. See [52LEASING](/help/leasing/le).                                                                                  |
| **52eSELLER SUITE**         | FiftyTwo's e-commerce product. See [52eSELLER](/help/eseller/es).                                                                               |
| **ViKING Store Management** | The web application store staff and chain admins use to configure everything above. Most Master Data writes have a Store Management equivalent. |
| **ViKING POS Designer**     | The tool for designing till layouts, diagrams, and components. See [POS Designer](/help/pos-designer/wpud).                                     |
| **Unified commerce**        | FiftyTwo's term for one set of rules across every channel. See [Unified commerce](/help/unified-commerce/mp).                                   |