> For clean Markdown of any page, append .md to the page URL. > For a complete documentation index, see https://fiftytwo-demo.ferndocs.com/help/store-management/llms.txt. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://fiftytwo-demo.ferndocs.com/_mcp/server. # Store Management ## Docs - [Add A4 printer to ViKING POS till](https://fiftytwo-demo.ferndocs.com/help/store-management/web-pos-ui-add-printer.md): In addition to a receipt printer, some organizations want to add a printer to a till that can print product sheets, safety data sheets, etc. in A4 format. - [ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/wsa.md): ViKING Store Management is the latest browser-based store management interface for ViKING. - [ViKING Store Management dashboard](https://fiftytwo-demo.ferndocs.com/help/store-management/dashboard.md) - [Manage store information in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/store-info.md): To manage information about your store in ViKING Store Management, do the following: - [Manage customers in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/customers.md): The customer management feature is primarily intended for account customers, that is customers who are granted a certain credit and then pay for their shopping via invoices. - [Manage articles in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/articles.md) - [Block sales of an article](https://fiftytwo-demo.ferndocs.com/help/store-management/article-no-sell.md): Occasionally, you may want to block sales of a particular article that's been imported as part of general article master data, for example from an ERP system. - [Set up view groups (PLU buttons) in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/viewgroups.md) - [Manage article groups in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/articles-groups.md) - [Manage article lists in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/articles-lists.md) - [Manage price groups in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/price-groups.md) - [Manage departments in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/departments.md) - [Manage campaigns in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/campaigns.md): A campaign is when specific articles and/or discount families are sold with a specific discount during a specific period of time. - [Manage discount families in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/discount-families.md) - [Manage discount groups in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/discount-groups.md) - [Manage Buy side and Get side on discount groups](https://fiftytwo-demo.ferndocs.com/help/store-management/discount-groups-buyget.md): On discount groups, Buy side / Get side is a concept that gives you great flexibility when you set up a discount. - [Manage services in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/services.md) - [Manage shop assistant categories in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/shopasst-categories.md) - [Examples of shop assistant & till categories](https://fiftytwo-demo.ferndocs.com/help/store-management/shopasst-till-categories.md) - [Manage operators in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/operators.md): In ViKING, shop assistants can have two roles: Operator or salesperson. - [Manage salespersons in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/salespersons.md): In ViKING, shop assistants can have two roles: Operator or salesperson. - [Manage till categories in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/till-categories.md) - [Manage tills in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/till-config.md): This topic focuses on how to manage the configuration of existing tills. If you need to add a new till or clone an existing till, see Add new till in ViKING Store Management. - [Add new till in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/till-add.md) - [Manage peripheral till devices in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/device-config.md) - [Put a till in training mode](https://fiftytwo-demo.ferndocs.com/help/store-management/till-trainingmode.md) - [Minimum configuration for SCO (self-service checkout) tills](https://fiftytwo-demo.ferndocs.com/help/store-management/till-config-sco.md): The following till configuration settings are as a minimum required for a self-service checkout (SCO): - [ViKING Store Management reports](https://fiftytwo-demo.ferndocs.com/help/store-management/reports.md): In ViKING Store Management you can generate a number of reports: - [Search for receipts in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/receipt-search.md) - [View operator balances (Z-reports) in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/report-operators-balance.md) - [View bookkeeping reports in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/report-bookkeeping.md) - [Manage stock in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/stock.md) - [Manage reason codes in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/reason-codes.md): When users perform certain actions on your ViKING solution, your organization may want to ask them why they did it. - [Update stock levels in ViKING Store Management](https://fiftytwo-demo.ferndocs.com/help/store-management/stock-adhoc.md): ViKING Store Management has a number of features that can help you with stock management in your stores, including ad-hoc updates of stock levels. - [Understand ViKING architecture](https://fiftytwo-demo.ferndocs.com/help/store-management/arch.md): A ViKING POS solution is made up of a core service platform and any required number of other components relevant to your retail organization. - [ViKING transaction types](https://fiftytwo-demo.ferndocs.com/help/store-management/transaction-types.md): Complete list of transaction types that a ViKING POS system (previously also known as 52RETAIL) can generate: - [ViKING general server components](https://fiftytwo-demo.ferndocs.com/help/store-management/svr-components.md): On ViKING, various server components handle various processes. For example, the U component handles article changes, and the Z component handles post processing. - [Answers to questions about replacing a POS solution](https://fiftytwo-demo.ferndocs.com/help/store-management/replacement-faq.md) - [Answers to questions about retail fraud prevention](https://fiftytwo-demo.ferndocs.com/help/store-management/fraud-faq.md)