ViKING MPOS | FiftyTwo | 52ViKING Developer Platform

ViKING MPOS is a cloud-based mobile POS solution that’s ideal for, for example:

Occasional sales stands outside your store (think pop-up stores, sidewalk sales, flash sales, delicatessen, flowers, fireworks, party hats, Christmas trees – anything, really …)
Campaign or product demo stands inside your store
Simply to give your sales staff the freedom to move around and be able to use POS features and receive payment for articles wherever they need it, which can be helpful in many scenarios, including dialog-based sales in the beauty or DIY industries, click-and-collect, upselling at the shelves, queue busting, etc.

ViKING MPOS works through a ViKING MPOS app on standard Android mobile devices. The app can provide any POS feature that a regular, stationary Fiftytwo POS can offer. This means that:

Your POSs are no longer tied to stationary hardware terminals.
Your shop assistants can move around freely and complete sales anywhere, also outside of stores, because your mobile POSs connect to the POS system via secure 4G/5G mobile connections.
If required, you can use your mobile POSs alongside existing stationary POSs in any combination that suits your organization’s needs best.

ViKING MPOS has an easy-to-use shop assistant interface, and you can use a variety of payment solutions.

From an administrator’s perspective, you can easily manage your MPOS solution’s devices and apps through a standard MDM (Mobile Device Management) solution.

Benefits of a cloud-based MPOS solution

	Retailer benefit
Quick and simple sign-up	As a retailer, you can get up and running with your MPOS solution in no time thanks to easy onboarding and standard features that don’t require time-consuming customizations You get faster operations and more time for customers
No hassle	As a retailer, you can concentrate on what you’re best at: providing an excellent experience for customers No hardware or software maintenance, no upgrades, no hassle; it’s all taken care of
Accessible anywhere	Your staff can use your MPOS solution anywhere, inside or outside of stores, for example for pop-up stores, flash sales, etc.
Scalability	You can easily grow your MPOS solution, for example if your organization expands and you need more POSs or you require more advanced features
Open platform	Your organization can easily integrate your MPOS solution with your choice of backend systems and third-party systems through Fiftytwo’s APIs (see api.fiftytwo.com)
Evergreen platform	You always have the latest version of the MPOS solution without need for manual upgrades, service windows, or risk of downtime You can get highly reliable new features fast because the standardized platform means that Fiftytwo can test faster and use shorter release cycles Should a new version have unforeseen errors, Fiftytwo can roll back to a previous stable version in minutes
High stability	Advanced redundancy solutions ensure significantly reduced risk of downtime
High security and data integrity	No more relying on physical on-premise servers that can crash, be hacked, be stolen, be lost in fires, etc. State-of-the-art cloud data centers provide extremely high security with constant surveillance and monitoring, biometrics, advanced encryption, advanced authentication, etc. Advanced data integrity measures ensure that no data is accessible by others, gets compromised, or gets mixed up

Requirements

ViKING MPOS works on Android 10 or newer (view Android version history).

The Android device that you use with ViKING MPOS must support NFC (Near-Field Communication, a set of communication protocols that enables communication between two devices over a distance of four cm or less) and have an NFC card reader in order to handle card payment.

Tested Android devices

ViKING MPOS in principle runs on any Android device that lives up to the version and NFC requirements, but Fiftytwo has successfully tested that ViKING MPOS works on the following Android devices:

unitech PA768 (recommended)
unitech EA630
Point Mobile PM45
Point Mobile PM85
Zebra TC52
Zebra TC57
ELO M50 (device’s barcode scanner not supported)

The tested devices are all sturdy and rugged enterprise-scale devices for use in a busy professional environment, and most of them have built-in barcode scanners that you can use with MPOS.

Fiftytwo generally recommends that you use a device with a built-in barcode scanner, but you can also use a device’s camera for scanning barcodes.

Payment integration

The ViKING MPOS app uses an integration to an external payment provider (such as Softpay, MobilePay, or similar) to receive payments.

ViKING MPOS automatically opens the preferred payment provider’s app on the Android device when the shop assistant is ready to receive payment, and closes it again when payment is completed.

For this to work, the Android device needs access to one or more payment gateways as specified by the payment provider in question.

If you’re going to use Softpay on your MPOS solution, go to https://developer.softpay.io/softpay/devices.html (requires Softpay login) and verify that your devices meet Softpay’s minimum requirements. The Softpay webpage also contains a positive list of supported devices, a list of unsupported devices, and useful advice about good security practices.

Setup

Typically, a Fiftytwo consultant sets up and manages ViKING MPOS for you.

Other organizations get ViKING MPOS installation packages and set up their MPOS solution themselves on their ViKING store services through the following procedures:

Practical tips

Practical tips for retail professionals who consider MPOS solutions:

Invest in training: Make sure that your staff is familiar with the MPOS solution. Focus on how it enhances customer service rather than just technical details.
Emphasize customer interaction: Use the mobility aspect of the MPOS solution’s mobility to engage with customers directly on the sales floor, leading to more personalized service and increased sales.
Prepare for some resistance: Be ready for initial hesitation from staff who are accustomed to traditional systems. With continuous support and training, MPOS adaptation becomes smooth and efficient.
Use during peak times: Use the MPOS solution during busy periods to prove how it helps manage customer flows efficiently, reduce wait times, and improve customers’ shopping experiences.
Focus on customer comfort: Familiarize customers, especially older ones, with the new technology to make them feel comfortable and secure.
Consider Emergency POS: With ViKING MPOS you have the basis for expanding the solution with ViKING Emergency POS that can help your stores keep selling during cyberattacks.

Related: Use ViKING MPOS